Privacy Policy
Effective Date: 1st July 2024
1. Introduction
Welcome to Illustrations Cloud ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our software as a service ("SaaS") application and website (collectively, the "Service").
2. Information We Collect
We may collect and process the following data about you:
2.1 Information You Provide to Us
- Account Information: When you register for an account, we collect your name, email address, and other contact details.
- Payment Information: We collect payment information to process your transactions.
- Support Information: When you contact support, we collect details of your inquiry.
2.2 Information We Collect Automatically
- Usage Data: We collect information about how you use our Service, such as the features you use and the time spent on the Service.
- Device Information: We collect information about the device and software you use to access our Service, including IP address, browser type, and operating system.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve the Service: We use your information to operate and enhance our Service.
- To Communicate with You: We use your contact information to send you updates, notifications, and other information related to your use of the Service.
- To Process Payments: We use your payment information to process transactions.
- To Provide Customer Support: We use your information to respond to your inquiries and provide support.
4. Legal Basis for Processing Your Information
We process your personal data based on the following legal grounds:
- Performance of a Contract: To provide and manage the Service you have requested.
- Consent: Where you have given us explicit consent to process your data for specific purposes.
- Legitimate Interests: To improve our Service and understand our users.
- Legal Obligations: To comply with legal and regulatory requirements.
5. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf.
- Legal Requirements: We may disclose your information to comply with legal obligations or in response to lawful requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
8. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of your personal data we hold.
- Rectification: You can request correction of inaccurate or incomplete data.
- Erasure: You can request deletion of your personal data, subject to certain conditions.
- Restriction: You can request restriction of processing of your personal data.
- Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Objection: You can object to the processing of your personal data under certain conditions.
- Withdraw Consent: If we process your data based on consent, you can withdraw it at any time.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: